Privacy Policy
How we protect your personal data - Last updated: April 14, 2026
Our Privacy Commitment
Your privacy matters to us—it's that simple! This policy explains how we handle your personal information when you use Pinuno.Net for domain registration and DNS management.
We've written this in plain language because privacy policies shouldn't be confusing. If anything doesn't make sense or you're not comfortable with our practices, please let us know.
What We Collect
Here's what information we gather and why we need it:
When You Sign Up
- Name and email address
- Phone number and address
- Payment information (securely stored)
- Domain registration details
While You Browse
- Pages you visit and time spent
- Your device and browser info
- IP address (for security)
- Cookies and site interactions
From Our Partners
- Payment confirmation data
- Identity verification (for security)
- Anonymous analytics data
- Fraud prevention information
How We Use Your Data
We only use your information for good reasons. Here's what we do with it:
Core Services
- Register and manage your domains
- Process payments and renewals
- Provide DNS management tools
- Send important service updates
Security & Compliance
- Meet ICANN and legal requirements
- Prevent fraud and protect accounts
- Comply with Ghana tax obligations
- Respond to legal requests when required
Customer Support
- Answer your questions and solve problems
- Provide technical assistance
- Keep you informed about your services
- Improve our help resources
Service Improvement
- Understand how people use our site
- Fix bugs and improve performance
- Develop new features you'll love
- Send relevant offers (with permission)
Keeping You Safe
Your security is our priority. Here's how we protect your information:
Security Measures
- SSL encryption for all data transfers
- Secure password hashing
- Regular security audits and testing
- Limited access to your data
- Encrypted data storage
- Regular secure backups
Data Retention
Active accounts: As long as you use our services
Inactive accounts: Up to 7 years (for legal/tax purposes)
Your choice: Request deletion anytime (subject to legal requirements)
Your Rights & Choices
Your data belongs to you! Here's what you can do with it:
See Your Data
Request a copy of all the personal information we have about you
Fix Mistakes
Correct any incorrect or incomplete information
Delete Data
Request deletion (except where legally required)
Export Data
Get your data in a format you can use elsewhere
Stop Marketing
Opt out of promotional emails anytime
Limit Use
Request restrictions on how we process your data
Want to exercise any of these rights? Just email us at support@pinuno.net and we'll respond within 30 days.
Third-Party Partners
We work with trusted partners to provide you better service. Here's who we work with:
Payment Processors
PayPal, Stripe, and other secure payment partners handle your transactions safely—we never see your full payment details.
Analytics Services
Google Analytics and similar tools help us understand website usage patterns (all anonymized).
Hosting Partners
Your data is stored on secure cloud servers with built-in redundancy and backups for reliability.
DNS & WHOIS
Your domain registration info may be publicly visible due to ICANN requirements—privacy protection available!
Children's Privacy
Important for parents: Pinuno.Net is designed for adults (18+). We don't knowingly collect personal information from children under 18.
If We Discover
A child has provided information, we'll delete it and close the account immediately.
Parents, Please Contact
If you think your child provided info to us, reach out to support@pinuno.net right away.
Global Compliance
We follow privacy laws wherever you are. Here's what that means for you:
European Users (GDPR)
Full GDPR compliance with legitimate interest basis. You can complain to your local data authority if needed.
Ghana & Africa
We comply with Ghana's Data Protection Act and other applicable African privacy regulations.
California (CCPA)
California residents have special rights to know, delete, and opt-out. Note: We don't sell personal data.
Policy Updates
Sometimes we need to update this policy when we add new features, change how we work, or when laws change.
We'll Let You Know
Big changes get announced with a new date at the top
Your Agreement
Continuing to use Pinuno.Net means you're okay with updates
Contact Us
Questions about your privacy or this policy? We're here to help!
Pinuno.Net Privacy Team
Privacy Promise
This policy covers the basics, but we're always happy to answer specific questions. We follow Ghana's data laws, international standards, and most importantly—we treat your data the way we'd want ours treated.